Behind the Numbers: Supporting Impact Lab’s Tech-Driven Growth
Bookkeeping for Tech Companies in NZ:
Tailored Support Through Growth and Change
Overview
Impact Lab is a New Zealand-based organisation that helps measure and improve the social impact of services and initiatives. Since March 2023, Red Office NZ has provided tailored bookkeeping and payroll services. As specialists in bookkeeping for tech companies in NZ, Red Office supported Impact Lab with tailored systems and financial reporting designed to evolve with their needs. Our main contact has been Kate – an external finance management contractor supporting Impact Lab and their COO, Hayden.
Recent growth has enabled Impact Lab to appoint a full-time Finance and Operations Manager. We’re currently undertaking an eight-week handover with their team to ensure a seamless transition.
Tailored Support When It Mattered
Red Office has delivered end-to-end bookkeeping, including daily processing, accounts payable, bank reconciliations, and End of Month reporting. We’ve also managed their fortnightly payroll for 17 staff, including wage accruals, salary allocations, and project-based timesheeting. Payroll is processed using iPayroll, while TeamWork is used for timesheet management.
As their requirements became more complex, we adapted our systems and reporting to suit. For example, we realigned payroll reporting to match salary periods more accurately and restructured workpapers to show project-level data. These changes provided clearer insights into project performance and supported better reporting to their stakeholders.
To streamline communication and approval processes, we also introduced internal systems, including a dedicated Slack finance channel. This helped both our team and the Impact Lab team respond to queries quickly and work more efficiently.
Tailored Support Through Growth
Since the start of our engagement, Impact Lab has grown and sharpened its focus on meaningful financial insights – a need we frequently see when providing bookkeeping for tech companies.
We’ve worked closely with Kate to customise reporting and workpapers that meet their evolving needs. This collaborative approach has helped support their internal processes, particularly in preparing for board meetings and high-level reporting.
Highlights
- Adapted payroll and reporting processes to align with project-based data
- Created tailored workpapers to meet internal reporting requirements
- Set up efficient workflows and communication systems for faster turnaround
- Built strong working relationships with key contacts in the business.
Working Together
“Working with Kate has been great — her insight combined with my day-to-day processing support made for a strong working relationship” – Amanda, Senior Bookkeeper – Red Office.
We’ve valued the opportunity to problem-solve and refine processes to deliver a service that worked well for both sides. Over time, we developed a clear understanding of what was needed and when, which helped streamline our work and improve outcomes for the client.
Impact Lab’s growth has created the opportunity for them to bring finance in-house. As they ‘fly the nest’, our team is committed to delivering a detailed eight-week handover to ensure a smooth and confident transition. We look forward to seeing what they achieve next — and continuing to support them on their journey.
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